WhatsApp Business API

OTP via WhatsApp.
98% Read Rate.

Deliver one-time passwords through WhatsApp Business API — the channel your users already have open. Higher delivery, faster verification, zero friction.

98%
Message open rate
<2s
Avg. delivery time
190+
Countries
Capabilities

Everything WhatsApp
authentication needs

From template management to intelligent fallback — Narvark handles the full WhatsApp delivery stack so you don't have to.

Instant Delivery

Sub-2 second delivery via official WhatsApp Business API. Messages are pushed directly through Meta's infrastructure, bypassing carrier delays.

🔄
Automatic SMS Fallback

If WhatsApp delivery fails or times out, Narvark automatically retries via SMS — ensuring 99.99% delivery with zero configuration required.

🏷️
Branded Templates

Pre-approved WhatsApp Business message templates with your company name, logo reference, and custom copy. No "unknown sender" friction.

🌍
Global Coverage

WhatsApp is available in 190+ countries with 2 billion+ active users. Reach customers who don't have reliable SMS — especially across LATAM, MENA, and South Asia.

🔒
End-to-End Encrypted

All WhatsApp messages are end-to-end encrypted by default. OTP codes never travel unencrypted across the network — unlike traditional SMS.

📊
Delivery Analytics

Real-time delivery receipts, read confirmations, and per-message status webhooks. Know exactly when your OTP was delivered and read.

🛡️
Fraud Detection

Built-in rate limiting, velocity checks, and suspicious number flagging. Stop OTP farming and SIM-swap attacks before they reach your system.

🔌
Single API

One API call sends via WhatsApp with automatic fallback to SMS. No separate integration, no extra keys — just specify channel: "whatsapp".

⏱️
Configurable TTL

Set custom code expiry from 60 seconds to 24 hours. Narvark automatically appends expiry messaging to the WhatsApp template to inform the recipient.

Integration

Three lines of code.
Full WhatsApp auth.

01
Call the API

POST to the Narvark OTP endpoint with the user's phone number and channel: "whatsapp". That's it.

02
Narvark delivers

The OTP is dispatched instantly via WhatsApp Business API using your approved template. Fallback to SMS triggers automatically if needed.

03
Verify the code

User enters the OTP in your app. Call the verify endpoint. You get a valid: true or false response.

04
Get delivery receipts

Receive real-time webhooks for sent, delivered, and read status. Build smart retry flows or show users confirmation that their OTP was received.

cURL
Node.js
Python
# Send OTP via WhatsApp curl -X POST https://api.narvark.com/v1/otp/send \ -H "Authorization: Bearer $API_KEY" \ -H "Content-Type: application/json" \ -d '{ "to": "+44 7911 123456", "channel": "whatsapp", "fallback": "sms", "ttl": 300, "template": "otp_verification" }' # Response { "id": "otp_wa_k9x2m", "status": "sent", "channel": "whatsapp", "expires_at": "2026-03-27T15:28:00Z", "latency_ms": 187 }
Delivery Comparison

WhatsApp delivers
where SMS fails.

Open rates, delivery speed, and read confirmation — WhatsApp outperforms traditional SMS across every metric that matters for authentication.

See Full Comparison →
WhatsApp Open Rate98%
SMS Open Rate82%
Email Open Rate21%
Voice Call Completion64%
// Live status
WhatsApp gateway — eu-west-1 187ms avg

Ready to deploy WhatsApp OTP?

Talk to our team about deploying WhatsApp OTP with Narvark. We will review your authentication flow, volume, and fallback requirements.